Booking Policy

Card on File, Deposit, and Fee Authorization

A valid card on file is required at the time of booking to secure your appointment. Depending on the service, a booking deposit may also be required and will be applied toward the total service cost. By booking an appointment, you authorize Compassionate Nail Care Services LLC to charge the card on file for the deposit, as well as any applicable cancellation or no-show fees in accordance with our policies.

Cancellation & No-Show Policy

At Compassionate Nail Care Services LLC, your appointment time is reserved exclusively for you. To respect your time and provide consistent care for all clients, the following policies apply:

Cancellation Notice

Please provide at least 48 hours’ notice to cancel or reschedule your appointment. This allows us to offer your appointment slot to another client.

Late Cancellations

Appointments cancelled with less than 48 hours’ notice will be subject to a 75% charge of the scheduled service. Appointments cancelled with less than one hours' notice will be subject to a 100% charge of the schedule service.

No-Shows

Clients who do not show up for their appointment without notice will be charged 100% of the scheduled service fee. Future appointments may require a deposit to reserve your slot.

Late Arrivals

Arriving late may require a shortened service to avoid delaying the next client. Full service fees still apply. Arrivals more than 15 minutes late may be considered a missed appointment and charged accordingly.

Deposits

A non-refundable deposit may be required for certain appointments. Deposits will be applied toward the total service cost. Deposits may be transferred once if you reschedule with proper notice, according to the cancellation policy.

Refund Policy

No Refunds on Services Rendered. Due to the nature of nail care services, refunds are not provided for completed services. Each appointment reserves time, products, and professional expertise specifically for you.

Deposits

All deposits are non-refundable. Deposits may be transferred once if rescheduled with proper notice.

Right to Refuse Refund Requests – Compassionate Nail Care Services LLC reserves the right to refuse refund requests that do not comply with these policies.

Thank you for respecting these policies. They help us provide consistent, reliable, and compassionate care to every client.

Terms & Conditions

Compassionate Nail Care Services LLC

By booking an appointment, you acknowledge that you have read, understood, and agreed to the following terms:

Appointments & Deposits

A valid card on file may be required to secure your appointment.
Model services are offered at a discounted rate and may require additional time compared to standard appointments.
Deposits, when required, are non-refundable. However, they may be transferred to a rescheduled appointment with proper notice.

Cancellations & Rescheduling

A minimum of 48 hours’ notice is required to cancel or reschedule an appointment.
Appointments cancelled with less than 48 hours’ notice will be subject to a 75% charge of the scheduled service.
Appointments cancelled with less than one hours' notice will be subject to a 100% charge of the schedule service.
No-shows may be charged 100% of the scheduled service cost.

Late Arrivals

Clients arriving more than 10–15 minutes late may need to have their service modified or canceled.
Full service fees may still apply to late arrivals.

Refund Policy

Due to the nature of beauty services, refunds are not provided.
If you experience any concerns with your service, please contact us within 48 hours of your appointment so we may address the issue.

Health & Safety

Clients experiencing illness or contagious conditions are asked to reschedule their appointment.
Please disclose any allergies, sensitivities, or relevant medical conditions prior to your service.

Personal Belongings

We are not responsible for lost, stolen, or damaged personal items.

Privacy Policy

Compassionate Nail Care Services LLC

Information We Collect

We collect basic personal information, including:

Name
Contact details
Payment information
Relevant intake forms

This information is collected solely for the purpose of scheduling appointments, providing services, and communicating with clients.

How We Use Your Information

To schedule and manage your appointments
To provide personalized nail care services
To communicate important updates or information related to your services

Data Security

We use secure systems to protect your personal information. Your data is handled with strict confidentiality and is not sold or shared for marketing purposes.

Your Rights

You may request access to your personal information or request its deletion at any time. To do so, please contact us at:
nailcarebyjeanne@gmail.com